Frequently Asked Questions and Store policies
Please Note: Your use of our site to purchase or return goods from JewelryDOD.com indicates your acceptance of our Frequently Asked Questions, Store policies, and Terms and Conditions pages.
Q: What is our "Jewelry Deal of the Day" website all about?
A: JewelyDOD.com offers one new Jewelry deal each day. This daily deal is only availble for 24-hours or until it sells out! We are dedicated to providing our customers with the finest quality jewelry at rock bottom prices. Save up to 99.95% off retail by shopping direct from the source. We provide unbeatable prices, superb quality and friendly customer service. Our Mission is simple: To provide you with nothing less than the absolute best.
Q: How long do your "Daily Deals" last?
A: Our daily Jewelry Deal is only available for a 24-hour period, it then will expire everyday at 7:00 AM (Pacific Standard Time) or until the Deal sells out. We then launch another brand new "Jewelry Deal of the day" and this process continues the same way 7 days a week. Our Deals start and end time can periodically change from day to day, but this is easy to track on our website with our Deal Count-Down Timer. This is a small black and white box just under the "Bling Me One" blue button on the right hand side of our home page. This Count-Down timer will tell you how long you have to purchase the daily deal, but keep in mind that the deal can sell out at any time.
Q: Is there a limit on the number of "Jewelry Deal a Day" items I can purchase?
A: No, there are no Limits unless specifically noted. If you want to buy more than one item, please remember to add multiple quantities before you check out or you will have to re-purchase on a seperate order and shipping charges will apply. In some cases, not all deals will have the option for combined shipping, and shipping choices may be limited before a deal has expired. Also, remember that we have limited quantities to sell per day and once we sell out, they're gone for good!
Q: Why are your prices so low?
A: Our prices are low because we are Direct Importers, and all of our Jewelry comes straight from the manufacturer, which cuts costs dramatically. With that said JewelryDOD offers jewelry at way below retail, and in most cases below wholesale prices.Quite often we buy jewelry items from manufactures that are a 1 time limited supply lot, and will no longer be offered to the public in the future. With this said, our price on these specific jewelry lots will "fluctuate" as the stock gets lower. This expedites the process for us to buy other brand new jewelry lots to keep our prices low. This is standard and normal protocol for the way we run our website, as far as stock and product handling is concerned. Please be aware that if you buy a specific Jewelry deal at one price, the next time it is offered it could be at a lower price. Thank you.
Q: Do you offer Jewelry for Free?
We occasionally offer Free jewelry designs, and we just ask you to cover the shipping & processing fees of $5.99 per piece.
Q: What are Shipping and Processing Fees?
Our shipping and processing charges are intended to compensate our company for processing your order, handling and packing, Gift boxes if they apply, the products you purchase, delivering them to you, related overhead and other items.
Q: How will you ship my item out, and will you ship it out Fast?
A: We use USPS Postal Service to ship your item(s) with 3 different rate options in most cases. We make every effort to ship your items within 24hrs. Most Internet retailers ship your product out within 3 to 5 days, Not us!
Q: What is your Shipping Process and Policy?
A: All items are shipped once payment is received, usually by the next business day or with-in 24hrs.(holidays excluded) When we ship your item you automatically receive a e-mail with a USPS tracking number. Paypal will send you a shipping email confirmation when your item ships for payments made through Paypal. If you pay by Paypal eCheck, your item is shipped after the eCheck clears, usually with-in 3 business days. In most cases, your package should arrive with-in a week if you choose the USPS "First Class Shipping" option, however your delivery could take up to 14 days to reach your address in the worst case scenario. If you need your package to arrive at a earlier date we suggest that you choose a different shipping option (if available at the time) which is provided to you during the ordering process ie. "Priority 2-3 day" or Next Day Express shipping. We pride ourselves on shipping our customers items out quickly, and once we drop your package off, it is then up to USPS to expedite your package to you asap. Once your package is delivered and USPS shows proof of delivery through the "Delivery Confirmation" tracking status results, JewelryDOD.com will not be responsible in any way for lost, missing, stolen, empty, or misplaced packages. JewelryDOD highly recommends purchasing shipping insurance to cover your package from total loss. Please be aware in some cases, not all deals will have the option for combined shipping, and shipping choices may be limited before a deal has expired. We thank you very much for understanding our shipping process and Store policies.
Q: Do you ship outside the USA?
A: No sorry. At this time, we can only ship to addresses located inside the USA.
Q: Do you offer a Jewelry Gift Box with every order?
A: Yes, we offer a unmarked Free Jewelry Gift box with every order, Gift ready!
Q: Do you sell Quality Merchandise?
A: Yes, all of our merchandise is excellent in quality. We buy Jewelry that we would want to wear, and will last in Quality for many years. All Jewelry items are Quality Inspected before shipment to you. We want to sell you high-quality, stylish Bling so that you come back and shop with us often.
Q: Do you sell Authentic Designer Jewelry, like Tiffany & Co® ?
A: No. JewelryDOD.com is totally independent from, and is in no way, related to or
affiliated with, representing, associated, or sponsored by Tiffany & Co®, or
any other designer name brands or their copyrighted product. We in no way
what so ever represent our products to be original, nor do we represent that
the jewelry pieces in our collection are exact designer copies; therefore
they do not violate any copyright laws. By continuing to enter this Site,
you are expressly and impliedly agreeing to all terms in our JewelryDOD.com
disclaimer. JewelryDOD.com does not sell jewelry items manufactured or
licensed by any famous designer. JewelryDOD.com is not a manufacturer; we
are reseller of quality designer style jewelry. The jewelry items we sell on
our website are not made by any famous designer. JewelryDOD.com sells
quality jewelry at below wholesale prices that are inspired by popular
designs found in the public domain. Our jewelry does not come stamped with
the designer's logo or in a designer's logo box. JewelryDOD.com respects the
intellectual property rights of third parties, it is our policy to
immediately suspend the sale of any item claimed to be infringing, provided
the third party owner offers reasonable substantiation of such claim so as
to permit our staff and legal counsel to conduct a thorough investigation.
JewelryDOD.com will permanently remove any jewelry item from sale that
infringes the intellectual property rights of a third party.
Q: What is your Return or Exchange Policy?
A: We will accept returns for products in original sellable condition, with-in 7 days of the USPS Delivery Confirmation date. Refunds will be provided for the original total purchase price, and the customer will be responsible for all return shipping fees. For "returns', "exchanges", and "damaged products, you must email us here within 7 days of the USPS Delivery Confirmation date. If you do not contact us with-in 7 days of the delivery date we will not accept any returns, exchanges, or damaged products. We will then send you specific instructions for shipping back the merchandise. When shipping merchandise back to us, please be sure to purchase shipping insurance, as we will not be responsible in any way for returned packages lost by the post office. Please allow up to 10 business days after we receive your return for any refund to be processed.
Q: I live in California, will I be charged "California Sales Tax" of 8.75% if I order on your website?
A: Yes. We sell products on our website: Jewelrydod.com, and we are located in California. So, by "California State Law", we must charge our customers that reside in California, "California Sales Tax" ...which is currently 8.75%.
Q: Can I cancel my order?
A: You may cancel any order that has not been processed for shipment or shipped. Your cancellation request can be emailed here. We will reply with a confirmation if we are able to cancel your order. Please note that a cancellation request does not guarantee a cancellation. If we confirm that your package has already shipped, you may return the package for a refund in accordance with our refund policy noted above under “What is your return or exchange policy”. Any refused packages (includes "undeliverable" and "return to sender" packages) without first contacting us will be refunded back to your Paypal account, after deductions for a 20% restocking fee and original shipping fees. We will not be responsible for any returned packages lost by the post office.
Frequently Asked Questions about JewelryDOD.com, and Product Purchases:
Please Note: Your use of our site to purchase goods from JewelryDOD.com indicates your acceptance of our Frequently Asked Questions, and Terms and Conditions pages.
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JEWELRY DEAL OF THE DAY
JewelryDOD is the original Jewelry Deal a Day website.
JewelryDOD.com lists One Deal a Day, this Deal allows you to own quality jewelry for less!
Please check our website for brand new Deals everyday. Buy our Jewelry Deal of the Day,
and let us prove to you how much you will love our Jewelry Deals.
FREE GIFT BOX INCLUDED WITH EVERY PURCHASE*
Your Jewelry will be safely delivered in our Signature Silver Gift Box. This unmarked cotton lined Gift box is Perfect for Gift giving, safe Shipping, and Storage.*Free Gift box must be specified for each deal.
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WHY BUY FROM US?
100% Quality Jewelry collection
True Factory Direct below Retail prices
Safe & Secure Payments through Paypal.com
Items Professionally packaged with Free Gift Box
Same day shipping & Free Delivery Confirmation
Outstanding customer service & email response
JewelryDOD prides itself on 100% Customer Satisfaction
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